General Questions
Below are frequently asked questions and answers from plumbing
Q: How do I know if I need a new boiler?
You may need a new boiler if your current one is over 10–15 years old, frequently breaking down, or not heating your home efficiently. Upgrading to a modern, energy-efficient boiler can save you money on energy bills and provide reliable heating.
Q: How much does a new combi boiler installation cost?
Normally a Combi to Combi swap is approx £1800 parts & labour but the cost depends on the type of boiler, the complexity of the installation, and any additional components needed. We provide a free consultation and transparent, no-obligation quote so you know exactly what to expect.
Q: Are your engineers Gas Safe registered?
Yes, our engineers are Gas Safe certified, ensuring the highest safety and quality standards during your boiler installation. They can show you their Gas Safe badges on request.
Q: Can I upgrade to a smart thermostat during the installation?
Absolutely yes! We can install a smart thermostat like Nest or Hive alongside your new boiler, giving you better control over your heating and helping you save on energy bills.
Others Questions
Here you'll find a range of customer queries from the most common to the most obscure.
Before installation day, ensure the area around your current boiler is clear for easy access. Our team will handle the rest, including setting up dust sheets to protect your home.
We would also need access to your gas meter during boiler installation; so please make sure the area around your gas meter is also clear. Our team will be more than happy to lend you a hand.
Yes, we offer boiler servicing and maintenance plans to keep your new boiler running efficiently and safely. Annual service must be carried out every year to keep your boiler warranty valid for the full length of warranty period.
Absolutely yes! Our engineers will assess your property size, heating and hot water requirements, and budget to recommend the best boiler for your needs.
If you are unable to find the answer you are looking for; please Contact us and we will aim to respond to your email within 24 hours, Although we usually respond much sooner.
