Our Terms & Conditions
- If during the course of our work any further work becomes necessary, because for example, matters come to light, which could not have been foreseen during our initial assessment, which will cause an increase in cost, we will let you know what these extra costs will be and will only carry out additional works once we have your acceptance. If the costs increase significantly, you will have the right to cancel the contract. You will however be charged for any work already carried out, and parts or materials used up until the time you cancel.
- We will carry out the work in accordance with our quotation with reasonable care and skill using sound materials.
- We will ensure that all members of our team are competent, properly trained and courteous.
- We will do everything within our power to keep to the time slot agreed when the booking was made, normally within a 2-4 hour time period (e.g. 9-12am, 1-5pm), but unfortunately we cannot always judge correctly the length of time that each job will take, or any unforeseen circumstances such as sickness or accidents, however we will always try to keep you informed of the situation.
- We will make every effort to complete the work by any time agreed with you. You must appreciate, however, that sometimes delays may occur for reason beyond our control and we cannot be held responsible for those delays. If such delays occur we will complete the work as soon as possible.